Client from Indonesia Feedback on ABT30C Small Concrete Pump

The good news here! Another unit of ABT30C diesel concrete pump machine has been exported to the Indonesian market. And it began to work normally for house construction on-site in Kalimantan, Indonesia after being tested and debugged successfully. Here are some pictures and videos taken by the Indonesian client. Check them below.

Where Did the Client Find Aimix Concrete Pump? And How Did He Buy it?

1. The client saw the pictures of the Aimix concrete pump machine on the website for the first time. He was attracted by it and sent an inquiry immediately.

2. Our sales responded to him as soon as possible. According to his description of construction projects, we have recommended the ABT30C diesel engine concrete pump that can totally satisfied with his projects.

3. Because we have exported many kinds of construction machines to Surabaya, Indonesia where the client’s company was located in. Thus, he came to the self-loading mixer construction sites for visiting. He was satisfied with Aimix machines after visiting and made an order as soon as possible.

Service Provided for The Indonesian Client

1. Local customs clearance service. Because the customer doesn’t have an import license. Therefore, we can help solve this issue. Aimix has a local customs clearance agent in Indonesia. The client just needed to pick the equipment up from the port himself after transporting it to Indonesia.

2. After-sales Service. After the client has received the equipment, we tracked the delivery of the machines and learned that he didn’t have skilled workers to operate the pump. Thus, we have
arranged for an engineer to train the workers on how to operate the concrete pump. In addition, we have reminded him to remember to clean the concrete pump after using it.

3. Now, the ABT30C diesel concrete pump was working well at the construction site. The client was satisfied with our considerate after-sales service. In addition, he plans to purchase a self loading mixer in Indonesia for his project in the future!

Thanks for client’s trust. If you are also interested in Aimix construction machines, welcome to contact us right now! Our sales would reply to you as soon as possible!

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